Initiate Returns

Initiate Returns

To find answers to frequently asked questions about returns, select a topic below:

To initiate a return, follow these directions:

1. Download and complete this return form outlining the item you’re returning and the reason for return

2. Attach the form to an email with the subject line: Return (item #). Send the email to the appropriate department associated with your product:

Implants: Implants-na-cs@dentsplysirona.com
Endodontics: Tulsa.orders@dentsplysirona.com
Orthodontics: Essix.Sales@dentsplysirona.com

3. Once you’ve sent the email, a customer service representative will follow up with your return label or, if needed, ask additional questions to complete your return